Iron-Clad 100% Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, simply send it back and we’ll refund you right away! No restocking fee!
All of our chairs come with a Lifetime warranty – if any part breaks, let us know and we’ll make it right!
Acceptable Forms of Payment
- Major Credit Cards: Visa / MasterCards / Discover / American Express
- Personal Check
Paying Via Check
Please make checks out to "CCB Global Enterprises Inc.", and send them to our address below, along with your shipping address and model #s / colors.
Attention: Curt Benkendorf
1024 Noyes St, Suite 2E
Evanston, IL 60201
We’ll send you an email confirmation when we successfully receive and process your payment.
Only if the shipping address is located in Illinois*. If this applies to you, sales tax will be collected at the Evanston, IL rate of 10.00%. If you don’t live in Illinois, we don’t charge sales tax!
*Please note: Regardless of your location, you may be required to pay use tax for any items purchased; contact your accountant for details.
Shipping Options and Rates
We ship anywhere UPS goes via Ground. If you live in the 48 continential United States, shipping is FREE. However, this doesn’t apply if you meet one of the criteria below:
- If you live in Hawaii, Alaska
- If you live abroad
- If you want a faster shipping option than Ground
If you don’t qualify for free shipping, please contact us for a fast, easy, no-obligation shipping quote before ordering.
Sometimes, there are times when parts are damaged or missing. If this is the case, please contact us right away and we will do everything possible to promptly remedy the problem.
All un-damaged returns are allowed within 7 days of delivery, but the box must be not opened and you must contact us first to get authorization. Due to our iron-clad 100% satisfaction guarantee, we don’t charge a re-stocking fee because we want you to have a comfortable, hassle-free shopping experience with us, and that includes if you are not completely comfortable with the item! How many sites say that publicly? All returns are on product price only, i.e. shipping costs will not be refunded.
Please make sure you are comfortable with your purchase, as un-damaged returns are subject to shipping charges you may incur shipping the chair back . Use our handy buying checklist as a reference before you place your order to minimize the chance of having to return an item
Warranty on Chairs
All chairs we sell are warranted for life*. If anything breaks or stops working on our chairs, just give us a call and we’ll make it right. Unfortunately, we don’t warrant leather against routine scratching and scuffing, as all leather is subject to minor blemishes in use.
- Warranty is limited to the original purchaser for normal commercial usage defined as a standard forty hour work week by persons weighing 250 lbs. or fewer. Note: the weight limitation on warranty does not apply to our big-and-tall chair.
- Warranty will not cover labor, freight or damage from misuse, abuse, negligence, alteration, accident, vandalism, rusting, acts of nature or any other event beyond the control of StylishOfficeChairs.com.
- The warranty does not cover cosmetic damage that may result from normal use.
- Liability for incidental or consequential damages is excluded.
- The user assumes all risk of injury resulting from use of this product.
- When usage is more than 40 hours per week, a two-year warranty on all parts applies.
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.